FAQs

Frequently Asked Questions - Kart Racing Suits & Gear

Find quick answers to your questions about our custom kart racing suits, sizing, ordering, and shipping. Can't find what you're looking for? Contact our expert team for personalized assistance.

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Common Questions

Don't hesitate to contact us through our Contact Us form for any help or support you require. We're dedicated to assisting you in resolving any challenges you encounter while navigating our website.

All our products are crafted and produced in our facilities located in Sialkot, Pakistan.

Our office is open from Monday to Friday, 9:30 a.m. to 6:30 p.m. GMT+5. On National Holidays and during the Christmas/New Year period, we're closed briefly. However, our committed customer support team is always here for you. You can contact us via email at [email protected] or connect through our social media channels for any queries you may have.

Our Kart Racing Suits are inspired by CIK-FIA Level 2 specifications. This suit is not officially CIK-FIA homologated, but is designed in alignment with many Level 2 features for training, club racing, and practice use.

Our kart suits are perfect for unofficial races, training sessions at local race tracks, clubs, and practice events. However, they are not approved for official CIK/FIA championship racing purposes.

Yes! You can explore our gallery of past projects and customer creations on our Instagram page.

Order Processing

With our Sublimation Printed Kart Racing suits, you have the flexibility to incorporate unlimited colors and sponsor logos for your custom design. However, our embroidered kart racing suits have more limited options. For specific inquiries or to discuss your requirements further, please reach out to us at [email protected]. We're here to assist you in creating your ideal kart racing suit.

Visit our Custom Kart Racing Suit Page to add your required sponsor logos, colors and write the instructions in the instructions box & place an order with your Credit or debit Card, or choose bank wire transfer. Once we receive your order our Team will make an artwork for your approval before proceeding and provide you with our banking details for the payment. Or Simply Email us at [email protected] with your requirements our team will assist you.

Note: Customers can Download our Pantone Color Shade Card and select their favorite color for Sublimation Printed Custom Kart Suits

Absolutely! Within our catalog of kart racing suits, you have the freedom to incorporate your sponsor logos. Additionally, you can specify your desired color combination by providing instructions in the designated box during the ordering process.

Yes! Our design team will create a digital preview of your custom kart suit and send it for your approval before beginning production. You'll have the opportunity to request changes or give final approval.

Sizing and Fit

You can easily access our Size Chart on each product page. Simply navigate to the product description tab located next to the product details.

Absolutely! We can accommodate custom sizing requirements. Simply select the closest size that you typically wear and then proceed to provide custom measurements for your Racing Suit.

It's important to note that we can only increase or decrease the length:

  1. Length from the Neck collar to the waist Belt
  2. Length from the waste Belt to the ankle
  3. Length from the shoulder to wrist for sleeve (Not From the collar Neck. Please Measure from the top Shoulder to Hand)

However, We offer fully customized measurements for bulk orders only.

Our suits are designed to be true to size when following our measurement guidelines. For the most accurate fit, please consult our detailed Size Chart and provide your exact measurements if opting for custom sizing.

Payment and Checkout

We gladly accept all major credit cards, debit cards, and Bank wire transfers for payment. Additionally, for bulk or wholesale orders, we facilitate payments via bank wire to our company accounts.

  1. Customers may face difficulties making payments with their credit or debit cards due to potential restrictions imposed by their bank, especially concerning international transactions. This could lead to declined payments or authorization issues. To ensure smoother payment processing, we recommend contacting your bank to address any limitations on international transactions.
  2. If you encounter challenges while paying with your credit or debit card, please don't hesitate to reach out to us. We're here to assist you promptly, and providing an error screenshot could expedite the resolution process.
  3. We strongly advise customers to ensure their credit and debit cards are activated for both international and e-commerce transactions prior to making any purchases. This proactive step helps prevent potential transaction failures and ensures a smoother buying experience.
  4. After clicking the "PLACE ORDER" button at checkout, you'll promptly receive an order confirmation email. Following that, you'll be directed to our secure payment platform, hosted by FastPay, to finalize your purchase using your Credit/Debit Card. It's crucial to complete this payment process to avoid automatic cancellation of your order due to non-payment within the next 24 hours.
  5. If payment at the checkout page using your card isn't feasible or if you prefer a bank transfer, you have the option to select the "Bank Transfer" payment method. Just provide us with the order ID, and we'll furnish you with the necessary international bank account details for the payment. The choice is entirely yours!

Regrettably, we do require full payment before we can begin processing any orders.

The prices for all our products are listed in USD by default. However, you can switch currencies from the top left corner of the homepage to view prices in your preferred currency.

Shipping and Delivery

Customizations often extend the production timeline compared to our standard kart suits displayed on our product pages. Special embroidered kart suits may take up to 10 working days to complete, while sublimation printed suits typically require 4 to 6 working days for production.

Our shipping charges are determined based on the weight of the products and the shipping destination. Once you've added your desired products to the shopping cart, proceed to select your destination country. The shipping charges will be automatically calculated based on this information.

Yes, we offer rush production options for urgent orders. During checkout, you'll see "RUSH PRODUCTION" options with faster timelines and associated costs. Please email us before selecting rush production to confirm material availability.

Returns, Exchanges & Cancellation

Due to their personalized nature, custom kart suits cannot be returned or exchanged unless there is a manufacturing defect. All custom orders are final once production begins. For standard products, please refer to our Returns Policy page.

Bulk Orders

Yes, we offer significant discounts for bulk orders. The discount percentage increases with order quantity. Please contact our sales team at [email protected] with your requirements to receive a customized quote.

Absolutely! We specialize in private label manufacturing for bulk orders. You can add your brand labels, custom packaging, and other branding elements. Minimum order quantities apply for private label services.